For some companies the time, stress and expense burdens of managing a successful Plantation Shutter department simply do not add up. With larger organisations we have found concerns around quality of installation and technical decisions about such points as layout codes, frame determination and overcoming blade obstructions. With smaller designer based companies the main concern we hear is of not receiving the levels of one on one support, bringing designer, supplier and the end client together in a manner that reflects the designer’s ethos. With these concerns in mind, at Marvel we have developed the All Inclusive Option. This provides a dedicated installer committed to a long term relationship with your company, reflecting your approach and partnering with you to enhance and develop your footprint. Our installer will manage your sale from providing expert advice at point of sale as required, to check measure which includes confirming all technical aspects of the job, to final installation with follow up if called for.
While the Marvel Supply Only Option does not include the full service that we have available, it does include the same back end management, support team and absolute commitment that we provide to all our customers in all of our dealings. Your orders are placed using our simple online order management system, giving you real time access to all orders past and present updated with all the information you need, including order confirmation, manufacturing completion, expected arrival and actual delivery dates making it fast and easy to keep your own clients up to date. One of the most popular aspects of our ordering system is being able to “drag and drop” your orders using our standard excel order sheet with simple terminology we are all familiar with.